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How We Work

Getting started

In essence this is very easy. To start, all you need to do is contact us via phone or email.

The next stage is to organise a time to meet you to gather your requirements and advice on how we can help. We often take up to an hour for our initial meeting, during this time you will meet your account manager. Your account manager will discuss in detail how the project will be transitioned and how often service standards will be reviewed, as in our experience it varies from business to business. 

As an outcome of the meeting we will give you a price quote and if you are happy to proceed, we will send you service level agreement* (SLA) for your approval.

* A service-level agreement (SLA) is a contract between a service provider and its external clients that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.

Ongoing service delivery

During initial phase if you would like, we will give you a member of our team to help you run the trial job process for you on your premises. This could be between a couple of days to a week depending on complexity of your business and location of your offices. Thereafter, all you need to do is send paperwork to us and we will continue to deliver management reporting to designated managers within your business.

You can provide paperwork to us in number of ways:

  • Store them online and give us access (example: Drop box, Google drive)
  • Send them via email
  • Store them in a folder in your computer and give us remote access
  • Post the documents to our UK office

Every piece of work will be performed by a fully qualified UK accountant and you will be given a dedicated team to service your work. That way you will always know who you are talking to at the other end of the phone.

We hold regular update meetings with each of our clients, at partner and manager levels, where we discuss how the relationship is working.

Why Crestada

How are we different

With Crestada you get a reliable and professional team of accountants to do your accounts, tax, bookkeeping and payroll for you. It’s everything you need to forget about your finance function and focus on growing your business. There are many things that make us different:

Service Promise

Your account will be directly serviced by a UK qualified accountant dedicated to your business, moreover your accountant will be based in the UK.

Price Promise

We work on no contract and fixed fee basis. We will assess your work requirements and provide quotation, once accepted we will sign a service level agreement at a fixed price per month. Thereafter, you can cancel your service at anytime giving you complete flexibility and keeping yourself in control at all times.

Quality Promise

All our accountants are UK qualified professionals with many years of experience. Our accountants refresh their skills through regular training programmes (for continuous professional development). Our accounting team always work towards your 100% satisfaction. We custom design reporting packages to particular needs of each client as each business and its priorities are different and we do not expect our clients to adopt to a standard reporting package.

10+ years of trust

We have been partnering with UK companies since 2010 and have been applying our industry specific knowledge. We offer ideas and recommendations for your process improvement and will guide you based on our experience with similar businesses like yours. As standard we will document your process for future reference and changes.

At Crestada we offer a comprehensive accounts outsourcing service, with a variety of different service packages to suit your company’s needs.

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